Our mission and purpose are simple...to help leaders, employees, and teams maximize their performance, reduce their frustrations with ineffective work practices, and increase their comfortability, confidence and competence at executing their roles and responsibilities.
Besides operational excellence and a focus on process improvement, we have a special interest in supporting new line managers, team leads, and others new to supervision in developing and enhancing their people-management skills. This interest is based on years of experience of successfully working in and leading small to large global teams as well as personally training and coaching employees on such topics as leadership, supervision, communications, and teamwork.
Lastly, we bring an exceptional amount of knowledge and experience applicable to all levels of employees operating in a Corporate Education & Training (L&D) environment. Whether a Training Lead, Training Manager, Instructor, Training Business Partner or a member of the admin/logistics support staff, we're familiar with the many challenges and issues training leaders and organizations face to ensure that the right training content is brought to the right people at the right time.
Personal Coaching Philosophy...
In the absence of feedback, people make up their own, and it's usually not accurate.
The role of the line manager/supervisor is to help ensure their people succeed at their jobs. If they succeed, he/she succeeds.
When working with less than satisfactory performers, remember that upon review, a neutral third party will want to see not only the details of the poor performance, but also what was done to help the employee turn their performance around.
Ken Radziwanowski
